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privacy

The Tester is responsible for the processing of personal data as shown in this privacy statement.

Privacy legislation

As of May 25, 2018, the new privacy law came into effect. It is the General Data Protection Regulation (AVG). This law applies everywhere in the EU. The law is all about your personal data. Personal data needs to be protected to ensure privacy. You need to know what data organizations store and for what purpose.

Personal data goes beyond name, address and email. Did you know that an IP address, cookie and for example a UserID are also personal data? With the new law web stores must let you know what they store and for how long. Moreover, you now have a right to ‘forgetfulness’. This means that organizations must delete your data upon request. We have been applying this right to oblivion for a number of years. We delete your data. Automatically 14 days after you have received the results. After that time you can no longer be found in our system. But what else do we do with regard to privacy?

Our data

Trade name: The Tester
Business address: Herengracht 178, 1016BR. Amsterdam
Office number: 000037551191
E-mail address: info@de-medische-tester.be
Chamber of Commerce number: 69181721
VAT number: NL212088178B0        

Personal data

The-Medische-Tester processes your personal data because you use our web store and because you provide us with this data yourself. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Email address

We only process personal data in our web store. When analyzing body material in the laboratory, no personal data are used. The analysis is performed on the basis of a code. In the laboratory our users remain unknown. There is no exchange of personal data between us and the laboratory.

We use your data for the following:

  • Handling your payment
  • Shipping your order

We do not do email marketing (e.g., newsletters or asking for reviews), never send advertising to physical addresses, nor will we send reminders for uncompleted orders. In addition, we never track you. No advertising cookies or trackers. You request results yourself, so we do not send email for this either. We do not send invoices, not by email and certainly not by post. We do not make decisions about matters that could affect people based on automated processing. Mail- or app conversations are deleted. We never keep any data from you. We actively work to keep our database as empty as possible. So not only when you ask for it but we remove data by ourselves.

Storage of data

Your personal data, which you have left behind when ordering a test, are automatically deleted after 14 days. We are obliged to keep the data for these 14 days because you have to be able to return the test and we will refund you the purchase price. After those 14 days – when the right of return has expired – data is deleted. This is fully automated. Your name, address and email are then no longer in our system.

Within those 14 days personal data can be deleted on request. This automatically means that you renounce the right of return. Would you like to have your data removed within 14 days? Send an email from the email address with which you ordered to info@de-medische-tester.nl with your request for removal.

Special data

Our platform does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. If you are convinced that we have collected personal data on a minor without permission, please contact us. We will then delete the information.

Data sharing

Of course we will never sell your data to third parties. Data will only be shared if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we have processing agreements to ensure the same level of security and confidentiality. info@de-medische-tester.nl remains responsible for these processes.

We have processing agreements with PostNL for the shipment of orders and with Payment Service Providers (PSPs) for the processing of payments. We have also signed such an agreement with our hosting provider.

Cookies

The Tester uses only technical and functional cookies. For example, analytical cookies that do not infringe on your privacy. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can disable cookies by configuring your internet browser so that it does not store cookies anymore. In addition, you can delete all information previously stored through your browser settings.

These are the cookies used:

Matomo (Piwik): _pk_ses
Used to measure site traffic. Duration of cookie: 1 day

Matomo (Piwik): _pk_id
Used to measure site traffic. Duration of cookie: 1 day

In addition, our content management system (WordPress) can create cookies to store, for example, the shopping basket. These are all first party cookies. No information is shared with third parties.

Measuring website visits

We measure how our website is used. For example, statistics on how many people visit De-Soa-Tester and which pages they call up. To track these visits, we have chosen Matomo. An open-source statistics program that is hosted on our own server. Again, no data is shared with third parties. Something that is the case when choosing Google Analytics. The data that is generated with Matomo – and which is therefore on our own servers – is periodically deleted. We do this once every 6 months.

IP addresses are anonymized. User IDs are replaced by pseudonyms. Do you use ‘DoNotTrack’ in your web browser? Then your visit will not be recorded.

Security of personal data

de-soa-tester.nl takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. We have taken the following measures:

  • Website runs over HTTPS
  • DNSSEC is enabled
  • Dedicated managed hosting (ISO27001 and NEN7510 certified)
  • Firewall to protect ports from SSH and FTP
  • 24/7 monitoring of server
  • Two-factor authentication
  • IP addresses whitelisted

If you have the impression that your data is not properly secured, please contact info@de-soa-tester.nl.