GENERAL CONSUMER TERMS AND CONDITIONS DE TESTER BV (04-03-2021)
01 – Definitions
02 – General
03 – Conclusion of the agreement
04 – Prices and rates
05 – Delivery time and terms
06 – Force majeure
07 – Delivery, transport, risk
08 – Decrease
09 – Right of withdrawal and cooling-off period
10 – Complaints
11 – Warranty and consumer claims
12 – Liability and confusion
13 – Safety Precautions and Recall
14 – Intellectual Property
15 – Billing and Payment
16 – Retention of title
17 – Attributable shortcoming and dissolution of the agreement
18 Applicable law and competent court
Annex I – information regarding the right of withdrawal
Annex II – Model withdrawal form
Consumer: the natural person who is not acting in the course of a profession or business and who purchases certain Products from De Tester;
The Tester: De Tester B.V., with its registered office and principal place of business in (1016 BR) Amsterdam, at Herengracht 178, registered in the trade register of the Chamber of Commerce under number 83040153;
offer: Any offer made by De Tester to supply Products;
Force of the majority: a situation as referred to in Article 6 of these terms and conditions;
Product(en): the products and/or services to be delivered by De Tester to the Consumer, including product documentation, instructions for use and packaging;
Information regarding revocation.
You can dissolve the agreement without giving any reason during a fourteen days consideration period, counting from the receipt of the Products, by returning the model form to De Tester within this period or by giving notice in another unambiguous way that you wish to dissolve the purchase agreement. After receiving the model form or the unambiguous notification, De Tester will confirm the dissolution of the agreement.
You are obliged to handle the Product and its packaging with care during the cooling-off period. You may only unpack or use the Products to the extent necessary to determine the nature, characteristics and operation of the product, as you would in a store. If you unpack or use the Products beyond what is permitted or damage the Products or packaging, you will be liable for any reduction in value of the Products. If the Products consist of hygiene products, it is not permitted to remove these Products from their sealed packaging due to hygiene regulations.
You must return the Products with all accessories and in their original packaging together with a copy of the invoice to The Tester as soon as possible, but within 14 days at the latest, after you have indicated to dissolve the agreement. The costs for returning the Products are for your account as a consumer. You are responsible for sufficient postage of the package.
After De Tester has received the returned Products, De Tester will refund the full purchase price, including the shipping costs of a standard shipment, within fourteen days. Refunds will be made in the same currency and by the same means of payment.
If you do not comply with the conditions set out in this article, there can be no dissolution of the agreement and the purchase price will not be refunded.
Complaints about the delivered Products and other correspondence can be addressed to email@example.com.
The Tester B.V.
1016 BR Amsterdam
Model withdrawal form
(complete this form and return it by e-mail only if you wish to withdraw from the contract)
To: The Tester B.V.